Terms and Conditions

Booking cancellation policy

Please let us know if your plans change and you can’t make it.

If you were asked for your credit card details to secure a booking, if we don’t hear anything and you’re a no-show, we will charge £10 per person to the credit card on file.

We do not store any credit card details in the pub.

This service is provided by Stripe who are a global payment provider and certified as a PCI Level 1, meaning all card information is stored securely and encrypted by Stripe, not Brunning and Price pubs.

Card details are attached against a specific booking and are deleted at the end of the holding period which is 7 days from reservation date. If we ever need to charge a card – Stripe process this for us, we never have visibility of the card details.

The best way to cancel your booking is by following the links at the top of the confirmation email.

Event Bookings

>For some events you will be requested to pre-pay for your ticket, either in full or part payment. If your plans change, please let us know, if we get 48 hours or more notice we will be able to refund your payment. Bookings cancelled with less than 48 hours’ notice are non-refundable.

Christmas Envelopes

During December you may have been given a ‘Christmas Envelope’. (If you would rather have meal tickets instead, just ask).

• Unlike Meal Tickets, Christmas Envelopes can only be redeemed in the pub they were issued by. The pub name is printed on them.
• Envelopes can be redeemed Monday to Thursday between the valid from and to dates (which are printed on the envelope) and must only be opened when you come to pay the bill, to see if you have won either 25%, 50% or 100% off your food bill, for a table of up to six people.
• Only one envelope may be presented per table / bill and there is no cash alternative.
• This promotion is not valid in conjunction with any other offer and we reserve the right to cancel or amend the promotion at any time without notice.
• Envelopes which have been opened or tampered with will be deemed void.

Christmas Day Bookings

You will be asked for full payment of your Christmas Day Booking in advance of the day. If your plans change, please let us know. Bookings cancelled after 1st December are non-refundable.

New Year’s Eve Events

You will be asked for full payment of your NYE event. If your plans change, please let us know, if we get 14 days or more notice we will be able to refund your payment. Bookings cancelled with less than 14 days’ notice are non-refundable.